Contact us:   Sales Questions: sales@epetdrugs.com   General Inquiries: info@epetdrugs.com

All of the Veterinary products are shipped from Sacramento California.

Why Shop at ePetDrugs.com?
There are so many reasons for you to shop with us today! Not only it is convenient for you to be able to shop where and when you want, but we also offer lowest prices online (and almost  half of what you pay to your veterinarian) for flea medicines and other pet products. Plus you get Free shipping when you shop at ePetDrugs.com
Most of the products we ship in 24 hours with our Free USPS Priority mail. Priority mail usually takes 2-3 business days to arrive. (Free Shipping on order $99 and over)

Convenience
Enjoy the comfort of shopping in your own home and you can do your comparison shopping without wearing out your shoes. Plus, if you ever have any question and concerns send us and email at info@epetdrugs.com and we will reply within 8 hours

Return Policy
If you are not happy with your purchase, for what so ever reason, you can return your product within 30 days. As long as you can email us within 30 days to let us know, we will take it back even if it takes more than 30 days to get back to us. We can only accept unopened products (opened shipping box is ok).

Free Shipping Nationwide
Just to make things really easy, we'll ship your order for free anywhere in the United States (free shipping on order $99 and over, just $4.99 if your order is less than $99).

Secure Shopping Environment
Rest assured, all customer information is stored on a highly secure server, so your credit card purchases are always safe, secure and strictly confidential. Click here to read more about our security and privacy policies.

At ePetDrugs.com we offer Free shipping on orders $99 and over (US residents only) and the shipping charges on orders less than $99 is just $4.99. We usually ship all orders in 24 hours with USPS Priority mail. It takes 2-3 business days to get anywhere in the United States.

Invoices 

A copy of your invoice will be sent to you with your order.  If you wish to request a copy of your invoice, please contact us at sales@epetdrugs.com We will make the necessary arrangements to have a copy of your invoice mailed to you.

Damaged and Missing Products

In the event you have received a damaged product, or your order has gone missing, please contact us immediately at sales@epetdrugs.com. One of our representatives will investigate the matter for you.

Order Tracking

You will receive an e-mail with the Tracking number and a link so you can track your order live.

Credit Card Payment

How do I pay?
ePetDrugs.com accepts payment through all major credit cards, including VISA, MasterCard, American Express, Discover and we also accept PayPal.

Is it safe?
Yes, it is. We understand that when you shop online, you need to be certain your personal information will be secure. At ePetDrugs.com, we take safeguarding your personal information very seriously. Using only the most up-to-date and innovative technology, we have developed policies to help you fight credit card fraud.
How else do we make sure it's safe?

1) ePetDrugs is a Yahoo store. So we process all the transactions through Yahoo's High-Grade Encryption (AES-256 256 bit).
2) To provide an extra peace-of-mind, ePetDrugs does not save credit card information in our databases at any time.

To ensure that your order is processed as efficiently as possible, take a moment to review the following:

* Terms of payment are at ePetDrugs discretion and are agreed to when an order is placed. ePetDrugs will charge credit cards upon submission of order. ePetDrugs will send you an invoice with your order.
* ePetDrugs reserves the right to refuse an order and refund the purchase price if the particulars of the order do not satisfy our purchase and delivery conditions. PLEASE NOTE, ePetDrugs is not responsible for any fluctuation in the exchange rate if a non-US credit card is used.
* The cardholder must be the one who places the order. An order cannot be placed on behalf of anyone else.
* If you are using a company card, your name must also be listed as a cardholder on the account.
* In order to best protect our customers, ePetDrugs will verify that all billing addresses match the address listed as the primary address for the cardholder.

Placing a Regular Order
It's so easy! Here are the 5 simple steps to place an order with ePetDrugs:

1. Find the product/medicine that interest you:
There are many ways to find the ePetDrugs product

* Browse through the product categories.
* Use the search tool to find a specific product.
* Check out our new products and top sellers.

2. Add to cart

Once you've made your selection, click on the "add to cart" button and your selected item will be added to your shopping cart.

3. Shopping Cart

Enter the quantity of the items that you would like to purchase and click on "checkout" button.

4. Checkout

Go through the step-by-step through the secure and simple ePetDrugs/Yahoo checkout process. Our return policy gives you extra peace-of-mind when buying from ePetDrugs.com
Sit back and wait! Your product will be delivered right to your door.

If you have any problems during this process, do not hesitate to contact us at sales@epetdrugs.com, we will be more than happy to assist you.